The FINANCIAL -- The biggest casino in Georgia will soon be opened on the premises of Hotels & Preference Hualing Tbilisi, bringing a new contingent to its target segment.
The 5-star Hotels & Preference Hualing Tbilisi is considered to be a leading business category hotel in Georgia. The hotel has been operating in the country for almost four years already, offering remarkable services to its business visitors as well as to individual guests.
The hotel features 246 guestrooms and the largest meeting venue in Georgia. Located in the new prestigious district of Tbilisi Sea the new city Hotels & Preference Hualing Tbilisi offers guests a perfect stay in an ecologically clean atmosphere with fresh air.
The hotel is also distinguished by its various food and beverage outlets, where guests can enjoy European as well as authentic Chinese cuisine.
The hotel is famous for it’s extensive recreational facilities as well, including an indoor swimming pool, gym, SPA massage centre, studio room, sauna and 3D golf simulator.
Hotels & Preference Hualing Tbilisi continues to expand and offers new projects this year as well.
“Just recently we opened a wonderful recreation park in front of our property that is a great opportunity for our guests and Tbilisi inhabitants to enjoy a green and fresh environment. In the autumn we are also looking forward to opening the biggest casino in Georgia, which will add a new contingent to our hotel – not only business travellers, but also gamblers,” said the General Manager of the hotel, Petter Lillvik.
Hotels & Preference Hualing Tbilisi officially opened its doors to guests in October 2016 and since then has already seen big success. During this period the hotel has hosted various events, including business meetings; MICE events; luxurious weddings; corporate events; seminars; and the Golden Brand Awards Ceremony for the second time.
“For the second time in a row, Hotels & Preference Hualing Tbilisi was honoured to be the official host hotel of Golden Brand. As a business category hotel it is significantly important to support local businesses and to cooperate with one of the leading business awarding ceremonies in Georgia,” Lillvik said.
Q. How many events did the hotel host in 2017 and in 2018 so far? And have these numbers been increasing every year?
A. The year 2017 was a very successful year for our property. During it we hosted more than 200 large scale events. Our expectation is quite hopeful for 2018 and we are actively continuing to maintain the niche of leading business category hotel in Georgia.
Q. How much is the guest satisfaction index of the hotel? Has it increased or not?
A. Since the property’s opening day, we have been actively controlling all the guest satisfaction sources, such as Booking.com, Trip Advisor and other channels, as we believe that every guest is valued and their opinion affects the hotel’s image and reputation. Every year we are witnessing an increasing amount of “satisfied guests”, which is a huge honour for us!
Q. Hotels & Preference Hualing Tbilisi was ranked with an 8.5 guest review score on Booking.com. In your opinion what are the best aspects of the hotel that your guests love so much? And how do you achieve such a good guest satisfaction index?
A. Having the highest review score out of five star hotels in Tbilisi is a big achievement for Hotels & Preference Hualing Tbilisi. Our property keeps all the international service standards at a high level; brings guests to the most welcoming atmosphere with 246 guestrooms; and offers various outlets such as the unique Chinese restaurant Ensemble; sports bar ‘Legends’; all day-dining Be CHIC; the ‘Be COSY’ lobby lounge and outstanding recreation centre with 25-meter long indoor swimming pool; a gym with the latest technologies; 3D golf simulator and SPA massage centre.
Q. This May Hotels & Preference Hualing Tbilisi was honoured to become a winner at World Travel Awards. Can you please tell us more about this issue?
A. Hotels & Preference Hualing Tbilisi remains a very active and in-demand hotel in international hospitality awards. Just recently we were honoured to win “Georgia’s Leading Business Hotel 2018” at World Travel Awards, serving to acknowledge, reward and celebrate excellence across all sectors of the global travel and tourism industry.
Last year we were honoured to become a winner of the above-mentioned category as well.
This May Hotels & Preference Hualing Tbilisi was shortlisted at Haute Grandeur Global Awards as well, The Best in Hotels, Spas and Restaurants. A prestigious globally trusted Award rewards outstanding hotel experiences by ranking and rating, so I would like to take this opportunity and ask THE FINANCIAL readers to support us by voting.